SoFi Support

SoFi

@SoFiSupport

We’re the official @SoFi support team. Reach us via secure chat at sofi.app.link/e/echat. Please don’t share acct or SSN numbers. NMLS #1121636

San Francisco, CA SoFi.com Joined August 2011

190 Following 13K Followers 19K Posts

Latest posts 5

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SoFi Support @SoFiSupport Dec 24, 2024

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SoFi @SoFi Dec 24, 2024

❄️ Stay Scam-Savvy This Holiday Season! ❄️

🚨 SoFi will never ask for your password, one-time code, or Social Security number.
🚨 We’ll never tell you to use a specific password.
📞 If you receive a suspicious call or text requesting this info: Hang up.

📲 Learn how to protect yourself and identify scams with our guide here: sofi.com/blog/beware-of…

Spread the word and help protect your loved ones this holiday season. 🎄
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SoFi Support @SoFiSupport Oct 19

@anaisLIT We're sorry for the inconvenience, but we're currently experiencing a vendor outage with debit and Smart Card processing. We assure you your account is secure and your money is safe. We are currently working with our vendor to fix it ASAP! Thanks for your patience and understanding.

SoFi Support @SoFiSupport Oct 13

@assiek14 Thank you for providing your contact information. One of our account managers will be in touch with you shortly.

SoFi Support @SoFiSupport Feb 24, 2023

An email update about SoFi Debit cards was sent to some people who don’t have a debit card. We apologize for the confusion and can confirm this was sent in error. This was not a phishing attempt, and SoFi’s systems are secure.

SoFi Support @SoFiSupport Dec 27, 2022

SoFi customer service will be closed on January 1 and January 2 in observance of the New Year holiday. We will resume normal hours of operation on January 3.

Have a happy and safe New Year! 🪩