Suzanne Kapner

@SuzanneKapner

Reporter for The Wall Street Journal covering the retail and fashion industries.

New York City wsj.com Joined November 2012

133 Following 5.3K Followers 721 Posts

Latest posts 5

Gap is partnering with a boy band, including co-producing a docuseries, marking its first foray into what the CEO calls "fashiontainment.” It's part of an effort to to cement its brands more deeply in popular culture. wsj.com/business/retai… via @WSJ

www.wsj.com Gap Is Getting Into the Boy-Band Business The clothing company is making a foray into “fashiontainment” as it looks to cement its brands more deeply in popular culture.

Suzanne Kapner @SuzanneKapner Sep 18

After years of lost packages, delayed returns and spotty service, Net-a-Porter’s CEO is launching a bid to win back the luxury retailer’s top customers. wsj.com/business/retai… via @WSJ

www.wsj.com Net-a-Porter’s CEO Can’t Get Enough of Customers Complaining Heather Kaminetsky is driving the luxury retailer’s comeback by repairing relationships with top shoppers—one email and dinner at a time.

Suzanne Kapner @SuzanneKapner Sep 13

Lululemon founder Chip Wilson is getting divorce. That raises the question of how much pressure Wilson will be able to apply going forward on Lululemon Athletica, the company he founded.
wsj.com/business/retai… via @WSJ

www.wsj.com Lululemon’s Founder Is Getting Divorced. What It Will Mean for His Fortune. Chip Wilson doesn’t have a prenuptial agreement and without one, in Canada, assets are generally split in half.

Suzanne Kapner @SuzanneKapner Sep 10

Aritzia’s personalized service has fueled explosive growth. Former employees say its hiring practices put unusual emphasis on workers’ looks wsj.com/style/fashion/… via @WSJ

www.wsj.com The Perfect Saleswomen Behind Aritzia’s Success The clothing chain’s style advisers are often young, thin and pretty. And they aren’t shy about sharing their opinions on your clothing choices.

Suzanne Kapner @SuzanneKapner Sep 1

Gap has tapped the designer who turned Coach into a household name more than two decades ago to create a new line of handbags using its signature fleece and denim wsj.com/business/retai… via @WSJ

www.wsj.com Exclusive | Gap Pushes Into the Lucrative Accessory Business With New Handbags The brand has tapped former Coach designer Reed Krakoff to create a new line of handbags using its signature fleece and denim.