StubHub Support

We've recently updated how you can reach our support team. The fastest way to get help is through our Help Center at stubhub.com/help, where you can chat with us, call us, or find answers to common questions there. We're here and ready to assist.

@MehtaabDeol Hey there! I sincerely apologize for any frustration caused, as this is never our intention. Could you please send us a DM with the order number, email address, and phone number associated with your StubHub account? I would be more than happy to assist you with this.

@Zaid52801111 We apologize for any inconvenience this situation may have caused. We've sent you a direct message and are awaiting your response, so we can continue assisting you and work toward a resolution as quickly as possible.

@AlAvilaBurner Hello, thank you for reaching out! I’m so sorry you’ve been dealing with this issue, especially after spending so much time trying to use your gift card without success. I understand how frustrating and disappointing this must be, particularly since you’re now unable to attend the game tonight.

To help us better understand the situation, could you please confirm whether your gift card is a physical (hard-copy) card or a digital gift card? Also, do you know which other StubHub account the gift card is linked to?

@MTarich We've sent you a direct message and are awaiting your response, so we can continue assisting you and work toward a resolution as quickly as possible.