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Lin Dai

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@ThePointsDai

Points Nerd✈️ Blockchain Technologist⛓ Dad👶🏻 CEO and co-founder @joinbookit @getsuperlogic next-gen tokenized travel, commerce and loyalty tech
Miami, FL linktr.ee/ThePointsDai Joined December 2008
2.7K Following 4.1K Followers 1.4K Posts

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Lin Dai Verified account @ThePointsDai
This week, I spoke with @rileywk at @refreshmiami about what we’re building at @JoinBookit and why loyalty points need a rethink.🧐

Points should be easier to use, easier to understand, and more valuable to consumers.

Full interview here 🔗 refreshmiami.com/news/bookit-wa…

What would make you use your points more often?
refreshmiami.com Bookit wants to make loyalty points useful again - Refresh Miami “Through Bookit, we’ve consolidated our offering and tech platform,” Dai told Refresh Miami. “If you are a neobank or a crypto company or an entertainment
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Lin Dai Verified account @ThePointsDai
Hot take from a lifelong points nerd: most loyalty programs are no longer loyalty programs.

They're revenue tools dressed up as rewards.

I spoke about the trust gap in @Forbes this week and what the next generation of loyalty needs to look like.

Spoiler: it starts with stable value and ends with actually treating rewards like a promise.

🔗 forbes.com/sites/garydren…
www.forbes.com Modernizing Travel Loyalty To Build Lasting Consumer Trust Consumer loyalty is not disappearing. More than half of adults still participate in loyalty programs. The question is will those programs give them reason to stay.