USPS Help

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@USPSHelp

Welcome to the U.S. Postal Service official Social Customer Response site. Hours of Operation: M-F: 8am-10pm ET. Sat: 9:30am-6:00pm ET. Closed Sunday.

Washington, DC usps.com Joined November 2014

23K Following 129K Followers 240K Posts

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USPS Help @USPSHelp Oct 14, 2025

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page.
Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us directly through the secure direct message option.

USPS Help @USPSHelp Dec 31, 2025

The Social Customer Response Center will be closing on Wednesday, December 31 at 5 p.m. EST. We will be back Friday, January 2 at 8 a.m. EST.

USPS Help @USPSHelp Dec 24, 2025

The Social Customer Response Center will be closing on Wednesday, December 24 at 5 p.m. EST. We will be back Friday, December 26 at 8 a.m. EST.

USPS Help @USPSHelp Nov 26, 2025

The Social Customer Response Center will be closing on Wednesday, November 26 at 5 p.m. EST. We will be back Friday, November 28 at 8 a.m. EST.

USPS Help @USPSHelp Aug 7, 2025