@mashrrahman This is certainly not the experience we'd like you to have. If you want us to review a specific trip, Please share your registered number via Direct Message in order to help you further?
@AkNestle We are sorry for the trouble you had to face, we've addressed your concern and sent a response your way. Please refer to the in-app Help section for further details and revert to the same thread for any further queries. We'll be happy to help.
@AkNestle We are sorry for the trouble you had to face, this is certainly not the experience we'd like you to have. Please allow us sometime while we look into this and get back to you with an update soon.