Xverse Support

Hey @xverse fam!

Our support team is here to help🫡

Remember:
✅ Always keep your app updated
❌ We will NEVER ask you for your secret phrase or DM or call you

Your security is our priority. Any questions, comment below 👇 or visit our help desk support.xverse.app

⚠️ Phishing Alert: Fake “2FA Setup” Email

We’re aware of phishing emails claiming you must set up 2FA for Xverse via an external app. This is NOT from Xverse.

❌ We do not operate any separate 2FA app
❌ We will never ask you to install external apps for wallet access

✅ Only download Xverse from: xverse.app/download

🔍 Always check the sender’s email domain and verify before clicking any links

Stay safe!

⚠️ Scam Alert: “Withdraw Funds” on Testnet/Signet

We’re seeing users targeted by scams claiming they can withdraw or convert Testnet Bitcoin into real BTC.

🚨 This is NOT possible.

Here’s what you need to know 👇

⚠️ Stacks dApp issue on Xverse Extension v1.4.0

We’re aware of a problem affecting transaction signing on Stacks dApps with the latest extension version. A fix will be included in the upcoming patch release ✅

👉 In the meantime, please use the Xverse mobile wallet to interact with your Stacks dApps.

Thanks for your patience — we’ll share an update once the patch is live.

🚨 Reminder for all Xverse users

Always check the review screen carefully before confirming 👀

Look out for any extra message or warning — especially in the Fee section when sending assets like Runes from your Ordinals address. This helps avoid spending inscribed sats by mistake.