@slrettig Hi. For member help or assistance, please don't hesitate to contact Member Services. Or if you prefer, we can help you get connected with the appropriate team. Can you direct message us your phone number and the best day and time to call?
@bigbuck9012 Hello, we're sorry to hear of this. Please call the number on the back of your ID card for assistance with your Rewards. Or DM us your full name, phone number along with the best time to reach you nad we'll connect you there. Thank you.