askdepop

We’ve moved. This account is no longer monitored for support. For help with your orders or account, please head to our Help Center or submit a request here: depophelp.zendesk.com/hc/en-gb/reque…

We are currently experiencing an issue affecting emails where users may encounter delays or failures in receiving our emails. We are investigating the cause and working to resolve the issue ASAP. We apologise for the inconvenience and appreciate your patience. Updates to follow.

UK users are currently unable to create shipping labels due to an outage with our delivery service partner, Evri. Our team is working with Evri to identify the root cause and fix the issue as quickly as possible.

Some Android users are being sent to the registration page when trying to log into their active Depop account with Google. We're working on fixing this. For now, you can log in directly using your username and password. Thanks for your patience.

We're aware of an issue for iOS users logging into version 2.308 of the app. To fix this just head to the App Store and upgrade to the latest version. If you have any difficulty remembering your password, head to this link here: bit.ly/4g1AmpS