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Danilo Cerullo

Verified account theMiracle

@danicerullo

Co-Founder & CEO @themiracle
themiracle.io Joined April 2021
2.1K Following 2.5K Followers 18K Posts

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Danilo Cerullo Verified account @danicerullo
My first 2k in crypto turned into almost 80k in my first year in the market in 2017.

I sold all of it at the bottom because I needed the money.

Four years later I started building in the same market that had wiped me out, on the side, while still doing the day job at Switzerland's biggest tech company.

In 2023 I quit that job. Most people around me thought it was the dumbest thing I could do.

Four years in:

-building the first media network for the wallet economy with a distribution network of 100M+ wallets like MetaMask, Solflare, and more wallets to be announced soon

- raised $3.7M in the last 8 months

- 17% click-through on offers placed in the wallet

- 34% click-to-transaction conversion

- 65+ campaigns run with Pudgy Penguins, Doodles, Claynosaurz, human tech, Decentraland and others

Here is how it actually went:

At 16 I was working at Credit Suisse in Gstaad, watching people withdraw a million francs in cash at the counter and count it again on the street outside.

I spent six years at that bank and worked with private clients through to institutional.

Then ten years at Swisscom. Somewhere in the middle of that I was doing application management for one of the first crypto banks in the country, and that job is where I finally understood what the technology was for.

In 2021 I did a blockchain certificate at the University of Lucerne, mostly because I was tired of betting on something I did not fully understand it yet from a technical level. A guy from my class introduced me to two people about six months later. One of them had already founded seven companies and sold one of them. They are my co-founders today.

We started theMiracle in 2022, and then spent 6 months building the wrong thing. A marketplace, utility, news, announcements, a whole pile of it, heads down. When we shipped it, the only thing people actually wanted was to track their wallet benefits and claim them. So we pivoted and focused on data and user behavior.

We changed the rhythm. Feedback daily, ship weekly, and I take the user calls myself.

Almost two years ago we showed what we had to MetaMask, and their reaction was that this belongs inside the wallet, not on our website.

Today millions of users have access to tailored offers and benefits inside wallets like MetaMask and Solflare.

And more wallets are joining the network until the end of this year, increasing the distribution to 240M+.

I was 32 when I started my first company with no track record, in a market that had already taken my savings once.

The next twelve months are about getting this into the other wallets people open every day. If you run one of those, or you have spent money on users who never came back, that is the conversation I want to be having.

If you're a wallet and you want to unlock loyalty & revenue while rewarding your users...

Or if you're a brand that wants to build a user acquisition funnel with 5x better conversions than traditional advertising...

Let's chat!
21 replies 15 reposts 48 likes 3.4K views View on X
Danilo Cerullo Verified account @danicerullo
Apple Pay is still the standard I hold almost everything we build to, and it's two taps

You see it, you tap twice, and it's done. No form, no account, no password to remember.

Most offers online still work the other way. Click the ad, land on a page, create an account, confirm your email, come back, find the code, paste it at checkout. Every one of those steps loses people who actually wanted the thing.

When we design how someone claims an offer inside a wallet, the whole question is how close we can get to Apple Pay.

The less friction there is, and the less noise around it, the more people end up with what they were offered.
1 replies 1 reposts 13 likes 385 views View on X
Danilo Cerullo Verified account @danicerullo
Give people money just for showing up, and most of them will take it and leave

We saw this early. When we looked at most of the big giveaways around us, people came in, claimed, and disappeared. Retention was really bad.

The problem was the reward itself. "Claim 10 dollars" doesn't build any loyalty, it just attracts people who are good at claiming things.

What worked for us was tying every reward to something a person actually does with the product. Try the feature, finish the lesson, make the first purchase. The people who stay are then the ones who wanted to be there in the first place.

The other thing that kept people coming back was simply having something new to come back to. When we launched two or three new offers a week, engagement held up week after week.
Danilo Cerullo Verified account @danicerullo
The most useful thing I know about a customer is never their name

A lot of people hear "personalised offers" and assume someone is building a file on them.

What actually helps is much smaller than that. How long someone has kept something they bought. What kind of things they spend on. Whether they came back after the first time.

None of that needs a name, a birthday or an address. You can see it anonymously and still know who an offer is right for.

I'm not interested in spying on anyone, and I don't think it works anyway.

Most people can tell when a brand knows too much about them, and that's usually the moment they stop trusting it.
Danilo Cerullo Verified account @danicerullo
Looking for a few crypto apps that want to get more users ahead of the holiday/ black friday season

We just had a great run with @CoinStats and we're opening up a few more 4-week pilots inside MetaMask & Solflare

If you're building a portfolio tracker, trading tool, analytics platform, or any app for crypto users, here's what we're offering:

- Get your app in front of high value wallet users
- Test different offers to see what drives the most signups and conversions
- Get a report on new users, conversions, and what worked best

DM me or tag a team that might be interested.

Few spots left.