FCMB Help

Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet?

Whatever it is, you don't have to visit the bank to lodge the complaint.

Stay on top of your transactions with *329# and enjoy easy access to your bank statement whenever you need it.

How to below:

• Dial *329#

• Choose 'Statement' (option 7), then select either full statement, or mini statement.

It's that easy.

#FCMB #MyBankAndI

We are excited to let you know you can now easily activate your debit card or select your PIN on our Internet Banking Platform. For now, this applies only to Mastercard and Verve Debit Cards.

In using ATMs for your banking transactions, you may sometimes encounter challenges – cash gets stuck in the machine, your card is withheld or simply does not work well etc.