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@ratner_alex I am really sorry for the stress and frustration this may have caused. I will definitely help you transfer to our relocations team. -Jay
@ratner_alex Hi there! -Joe
@Jyrki21 Hi there we have sent you a DM, let us continue our chat conversation to fully address your concern. Thanks. -Joe
@NJ_Shore65 I am currently reviewing the previous conversation of your interaction with the previous agent to bring myself up to speed, so you won't have to repeat any details. Please give me a moment, and I will be right with you. -Jay