Using DoorDash isn’t complicated and also DoorDash is for most people a browsing place to find inspiration and order. Much like shopping. It’s less common you know EXACTLY what you want and you quickly order it. Think outside your bubble of how most people order dinner on DoorDash.
You can’t really browse on a personal agent platform, you can ask for inspiration but that’s typically not how the moment of sparks and joy happen for consumers. Personal agents still have to work hard to capture your taste, they need time to learn and understand what you like and don’t like. The best consumer products give people something that works the moment they use it, that’s how you get addicted to using consumer products.
Otherwise, when shopping for something, people want options and visuals and swiping and pictures. Personal agents completely strip away the browsing experience which is why their use case needs rethinking.
You can’t really browse on a personal agent platform, you can ask for inspiration but that’s typically not how the moment of sparks and joy happen for consumers. Personal agents still have to work hard to capture your taste, they need time to learn and understand what you like and don’t like. The best consumer products give people something that works the moment they use it, that’s how you get addicted to using consumer products.
Otherwise, when shopping for something, people want options and visuals and swiping and pictures. Personal agents completely strip away the browsing experience which is why their use case needs rethinking.
DoorDash says they have only received "several hundred orders in total" from personal agents like Muse.View quoted post on X