most agent harness innovation is aimed getting agents to reliably churn through longer and longer running tasks.
financial services work however, is less long-running, more long horizon: a 401k rollover that takes weeks across multiple emails, three phone calls to the provider, a phyiscal check in the mail, and multiple human handoffs and decisions in between.
arca's agent harness was built for exactly this shape of work, allowing agents to drive long horizon outcomes through people.
my talk @aiDotEngineer covers how we built this, and how this enables us to steer how our business operates by steering our agents.
(we're hiring!)
youtube.com/watch?v=oP2WLF…
financial services work however, is less long-running, more long horizon: a 401k rollover that takes weeks across multiple emails, three phone calls to the provider, a phyiscal check in the mail, and multiple human handoffs and decisions in between.
arca's agent harness was built for exactly this shape of work, allowing agents to drive long horizon outcomes through people.
my talk @aiDotEngineer covers how we built this, and how this enables us to steer how our business operates by steering our agents.
(we're hiring!)
youtube.com/watch?v=oP2WLF…