NPR Help

@nprhelp

For questions or issues related to NPR’s digital offerings (apps, npr.org, smart speakers, and more), please reach out to help.npr.org

npr.org/contact Joined January 2019

4 Following 536 Followers 1.6K Posts

Latest posts 5

NPR Help @nprhelp Dec 8, 2021

These issues should now be resolved. 🥳

NPR One @NPRone Dec 7, 2021

We’re experiencing intermittent issues with folks being unable able to load NPR One and the NPR news app.

Developers are on it and we’ll keep you posted as we know more. 🔍

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NPR Help @nprhelp Sep 17, 2020

🗣️🗣️🗣️

NPR Music Verified account @nprmusic Sep 17, 2020

Dropping Oct. 8, our new podcast @LouderThanARiot tracks the interconnected rise of hip-hop and mass incarceration. Hosted by @rodneyology and @Sid_Madden, each episode explores an artist's story, tracing the collision between rhyme and punishment. npr.org/louderthanariot

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NPR Help @nprhelp Aug 20, 2020

We’ve been making improvements to the @NPROne Alexa experience. If you’re having issues with the skill, please try asking, "Play NPR One" again. If you have any questions at all, please send us a DM with your device info & what you’re running into, and we’ll take a closer look!🔍

NPR Help @nprhelp May 19, 2020

We’re making some small changes to the @NPROne Alexa skill over the next week. You shouldn’t notice anything on your end - but if you do, please send us a DM and we can help troubleshoot as always! 📩

NPR Help @nprhelp May 8, 2020

Important info for @NPRone Alexa users! 👇 For more questions about listening to NPR on your smart device, please send us a DM and we're happy to take a closer look.

NPR One @NPRone May 8, 2020

We're hard at work giving our Alexa skill a little TLC!

But this might make for a few hiccups when you cue up NPR One this week.

For now, try:

"Alexa, play the news from NPR."

We'll let you know when things are good to go and you can say "Alexa, play NPR One" again! 😉

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