NWSC 🇺🇬

Check out the colour of raw water that we abstract from Ggaba.

Through a rigorous International drinking water standards process, we deliver the water to your tap clean and safe!

Paying water bills helps us keep the taps flowing.

For those avoiding bills, Mwagala tugoinge wa?

Water Supply Update for Kampala

Dear Valued Customers,

Please be informed that water supply to Kampala CBD, Port Bell Road, Gayaza Road, Bombo Road and the surrounding areas has been temporarily closed off to handle an emergency fault on a valve along the Gunhill bulk water transmission main.

The works are expected to be completed within 3 hours.

We sincerely regret the inconvenience and appreciate your patience and understanding.

Thank you.

#Waterman @NWSCMD

This is a great awareness video Bwana Bwambale. Let us enhance our sensitisation strategies to this regard. #waterman

Water Supply Interruptions in Masaka City

Dear Valued Customers,

We regret to inform our customers in Masaka City Centre, Kidda, Kimaanya, Bukoto, Gulama, Gayaza, Kabonera, Buwunga, Nyendo, Sunga, Kako, Villa Maria, Saza, Kyabakuza, Kirumba, Kizungu, Soweto, Katwe and the surrounding areas that the current water supply interruption is due to a power outage affecting water production and supply schedules.

We are working closely with our power supplier to address this challenge in the shortest time possible.

Customers are advised to use the available water sparingly during this downtime.

We sincerely regret the inconvenience and appreciate your patience and understanding.

Thank you.

#Waterman @NWSCMD

Water Supply Update: Kampala East Water Supply Zone

Dear Valued Customers,

We regret to inform you that there will be interruptions in water supply today, Friday, 6 November 2026, from 6:00 AM to 7:00 PM

This is due to planned works by the Uganda Electricity Transmission Company Limited (UETCL) along the Mukono North power station that supplies power to the Katosi Water Works.

Water production and supply schedules to the following areas will be affected during this period:

*Affected Areas*
Katosi, Kisoga, Mukono, Seeta, Mbalala, Namugongo, Namanve, Sonde, parts of Kireka, Kamuli, Kyaliwajjala, Bulindo, Nsasa, Mulawa, Nabusugwe, Kitukutwe, Naalya, Ntinda, Kisaasi, Najjera, Luteete, Gayaza, parts of Kamwokya, Mbuya, Mutungo, Kitintale, Matugga and the surrounding areas

Customers are advised to store enough water and use it sparingly during this downtime.

We sincerely regret the inconvenience and appreciate your patience and understanding.

Thank you.

#WaterMan

For more information
Toll-free: 0800 100 977 / 0800 200 977 / 0800 300 977

Social Media
X: @nwscug
Facebook: waterug
Instagram: @nwscug
Website: nwsc.co.ug