Saumil Mehta

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@saumil

Global President, Ticketmaster. Formerly Chief Product Officer and Head of Business at Square.

San Francisco, CA medium.com/@saumil Joined September 2007

928 Following 3.6K Followers 6.8K Posts

Latest posts 5

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Saumil Mehta @saumil Jan 24

As someone that manages a P&L with a large software cost line item, this take is right.

It’s foolish to think that I would spend any time saving a few bucks at the opportunity cost to the core business.

AI didn’t eliminate Core Competencies. And it won’t.

obsidian capital Verified account @obsidiancap1 Jan 23

Basically the opposite of everything you read on X. Relying on incumbent software vendors for ai functionality add-ons and paying for it, time to market is critical and want to focus internal developer resources on driving revenue and core business forward not rebuilding 3p apps, and so have no plans to displace any vendors and on the contrary growing spend with every vendor coming up for renewal. Havnt downgraded anything, consider their top SaaS vendors mission critical, laugh off the thought of in housing any software and having to maintain it, would rather relay on 3p and outsource accountability and liability. havnt touched dev seat counts. laugh off Claude cowork (although they like Claude code- will change dev workflows and driving heightened productivity), not moving any pre allocated enterprise sw budget to LLM providers
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Saumil Mehta @saumil Oct 23

Actually, @TheTicketTruth - I understand if this is a narrative violation but with all due respect this analysis is wrong.

I see a different story in your numbers. Look at the ticket count and divide that by the number of seats in the building. It shows that Ticketmaster got a higher share of tix directly into the hands of fans than the other major sites (tickets on resale divided by building capacity). That in turn reduced the supply on resale sites, which increased the price. Making conclusions about price without supply differences is...wrong.

Re-post your table with these and hopefully you'll see the same. DM me if you want to compare numbers, I had our team check earlier.

TicketTruth Verified account @TheTicketTruth Oct 21

Nothing exposes the problem with the Live Nation–Ticketmaster monopoly more clearly than this Calvin Harris tour. Shows sold outside Ticketmaster, using randomized waiting rooms, have resale tickets starting around $110~. Ticketmaster shows, using its selection process, have get-in prices of $400 or more. How is that a win for fans? This system helps 2% of them at the expense of the other 98%. What do you want to bet they all show up on Ticketmaster Resale in blocks of 20, and TM looks the other way because it makes a fortune on resale fees? #Ticketmaster #Monopoly #CalvinHarrisTickets
@ScottFriedman3 @forcemm
Toronto and Hamilton prohibit resale above face value. St. Paul, Salt Lake City, and Houston all used platforms other than Ticketmaster. From there down, it’s ALL Ticketmaster venues—with absurd resale prices. That’s what this system gets you. The common denominator problem: Ticketmaster

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Saumil Mehta @saumil Sep 9

Thrilled to be part of the launch of Muse, Meta's personal AI agent. Personal AI agents are so early, but it's clear they are coming. nytimes.com/2026/09/08/tec…

www.nytimes.com Meta Rolls Out A.I. Agent That Can Send Your Emails and Book Your Travel Muse, Meta’s new A.I. agent, acts as a personal digital assistant that connects to Facebook and Instagram, as well as third-party apps such as Spotify and OpenTable.

Saumil Mehta @saumil Jun 24

You've seen the stories: fans flying across the world for the @FIFAWorldCup, then finding at the very last minute that the ticket never existed.

That's not happening on @Ticketmaster, and it's not luck. Here's the system behind it 🧵

Saumil Mehta @saumil Jun 21

I love the videos of Europeans joyously discovering the American Midwest. They instantly transport me to the time, decades ago, when I was a brand new immigrant.

Despite being in a so-called flyover state, with no money, no job, no connections, I remember saying to every native-born American when asked - there are no problems here. There’s only abundance and opportunity. Don’t take this for granted, it’s incredible here.

Still mostly true 25 years later.