thredUP Support

@thredUP_support

Welcome to thredUP Support! Send us a DM if you have any questions.

thredUP Support Twitter Hours:
Monday-Sunday 8am to 5pm PDT

thredUP.com/contact Joined June 2018

634 Following 3.3K Followers 7.6K Posts

Latest posts 5

thredUP Support @thredUP_support May 17, 2024

Hello there,

Thank you for reaching out to Customer Support!

I'm sorry to hear that you received a items not as described. I've issued a full refund for the items to your original form of payment.

thredUP Support @thredUP_support Oct 9, 2022

Hi . Thank you for reaching out to Customer Support!

thredUP Support @thredUP_support May 8, 2022

Hello ! Thank you for getting in touch. We'd gladly help you reset your password. What is the email associated with your account?

thredUP Support @thredUP_support Sep 22, 2021

👋Thrifters! In addition to our Twitter Support hours, we're also available via chat on our site & app Monday-Friday from 6am-8pm PST and Saturday-Sunday from 7am-5pm PST!

thredUP Support @thredUP_support Jul 16, 2021

We have responded to your DM!