Twitxy Saved

Comfortably Smug

Verified account This account is verified. Learn more

@ComfortablySmug

My Interests: Finance, Whiskey, Politics, Books, Food, Meeting Strangers
#altcenter

Disinformation and misinformation researcher
New York, New York ruthlesspodcast.com Joined October 2008
9.1K Following 353K Followers 401K Posts

Latest posts 5

Comfortably Smug Verified account @ComfortablySmug
Classic American Airlines
Ellen Carmichael Verified account @ellencarmichael 3h
I honestly saw the most incredible thing at the @americanair desk at MSY. Very distressed couple is notified they won’t make their Dallas connection in time. They ask what they’re being given as comp. Woman behind the desk says “Nothing.” And the couple said it wasn’t fair and they needed to get home to San Diego. She said, and I can’t believe it still, “Well, life isn’t fair.” The man nearly collapsed on the spot. “You can talk to me like this after we have had a cup of coffee, ma’am, not when I’m a stranded passenger and you’re at your job at American Airlines.” She then said, “Well what would you have wanted me to say? It’s true.” 😱
View quoted post on X