The Ombuds Group

@OmbudsmanTweets

Independent Government approved Alternative Dispute Resolution (ADR). Set up by the Office of Fair Trading in 1992. For Rail Ombudsman see @RailOmbudsman.

United Kingdom ombuds.group Joined January 2012

1.7K Following 2.2K Followers 4.7K Posts

Latest posts 5

The Ombuds Group @OmbudsmanTweets 4d

@ConsumerFriend0, part of The Ombuds Group, has launched its refreshed website!
Free consumer advice, practical resources and business training, all in one place. 👉 consumerfriend.org.uk

#ConsumerFriend #TheOmbudsGroup #ConsumerVulnerability

The Ombuds Group @OmbudsmanTweets Sep 3

𝐀 𝐦𝐚𝐣𝐨𝐫 𝐬𝐭𝐞𝐩 𝐟𝐨𝐫𝐰𝐚𝐫𝐝 𝐟𝐨𝐫 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐩𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐨𝐧 𝐢𝐧 𝐭𝐡𝐞 𝐡𝐨𝐦𝐞 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐬𝐞𝐜𝐭𝐨𝐫.

The Ombuds Group @OmbudsmanTweets Jun 18

This #BetterTransportWeek, we're proud to support a rail sector that puts passengers at its heart. Through independent dispute resolution, @therailombudsman helps passengers and rail service providers find fair outcomes when things don't go to plan.
#BetterTransportWeek

The Ombuds Group @OmbudsmanTweets Jun 11

We are proud that our commitment to the 4 Day Week Foundation continues to be recognised. Fewer hours, greater trust and a genuine focus on wellbeing is not a compromise on performance.

#4DayWeek #FourDayWeek #GoldStandard #32Hours #SundayTimesBestPlacesToWork #WorkLifeBalance

The Ombuds Group @OmbudsmanTweets May 22

🏆 The Ombuds Group has been named one of The Sunday Times Best Places to Work 2026 for the second consecutive year.

The recognition reflects our continued commitment to employee wellbeing, flexible working and creating a people-first culture where colleagues can thrive.