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Amy Cheetham

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@amyecheetham

Partner @costanoavc, investing in AI for regulated industries. Formerly @Zuora, @SummitPartners, @JPMorgan & @ConnCollege. Proud Mainer.
San Francisco, CA linkedin.com/in/amy-cheetha… Joined May 2011
1K Following 11K Followers 8.3K Posts

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Amy Cheetham Verified account @amyecheetham
"I'm a big believer in the future you fear is the reason you lose. You kind of manifest your own fears." 🎯
MTS @MTSlive Nov 6
Mercury CEO @immad argues banks fear AI agents will expose how they've been ripping customers off and make it easier than ever to switch banks:

"I'm a big believer in the future you fear is the reason you lose. You kind of manifest your own fears."

"There's definitely a fear in banking that consumers are suddenly gonna have access to agents, and they're gonna realize that we’ve been ripping consumers off forever."

"A consumer's gonna be like, 'Wow, I don't get any interest on this,' or, 'I get all these fees for these things. Why don't I just go sign up somewhere else?'"

"One of the reasons people used these kind of banks is because it's just so hard to move. But agents can make that stuff so much easier."

"We actually launched Mercury Books recently, which is our accounting system, and we’ve seen a ton of people use agents to move from whatever they were using previously into Mercury Books. Agents will end up using things that are friendly to businesses and customers."
@mercury
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