The path to 6G runs through AI agents.
With 5G, the telco companies had to adapt the protocol to the AI world. With 6G, however, AI and agentic systems are built into the new standards in development.
The old OSI model restricts GUI and user software to the topmost application layer. With 6G, agentic code is inserted in each layer of the system.
Current uses of AI in telco networks pre-6G already point to efficiencies. Some examples:
Zain Kuwait deployed a maintenance agent across 2,500 sites. Repair time dropped 21%, and a fault that once took two to five rounds of tickets now takes one report and one site visit.
AIS in Thailand runs energy-saving agents across more than 30,000 sites. In Bangkok tests, they cut network energy use by at least 3% while keeping performance stable.
In Malaysia, U Mobile uses agents to predict failures before they happen, with more than 80% accuracy on power supply and overheating faults.
In Shanghai, China Mobile's optimization agent covers more than 7,500 cells and has cut network tuning from weeks to hours.
The GSMA's report on agentic networks and 6G is a roadmap to a new OSI stack that breaks from the old framework.
Operators are training AI models on real network data and testing changes in digital twins before they touch the live network.
General-purpose language models do not understand the dynamics of the network. The AI models for telcos have to be grounded in how the network actually behaves.
With 5G, the telco companies had to adapt the protocol to the AI world. With 6G, however, AI and agentic systems are built into the new standards in development.
The old OSI model restricts GUI and user software to the topmost application layer. With 6G, agentic code is inserted in each layer of the system.
Current uses of AI in telco networks pre-6G already point to efficiencies. Some examples:
Zain Kuwait deployed a maintenance agent across 2,500 sites. Repair time dropped 21%, and a fault that once took two to five rounds of tickets now takes one report and one site visit.
AIS in Thailand runs energy-saving agents across more than 30,000 sites. In Bangkok tests, they cut network energy use by at least 3% while keeping performance stable.
In Malaysia, U Mobile uses agents to predict failures before they happen, with more than 80% accuracy on power supply and overheating faults.
In Shanghai, China Mobile's optimization agent covers more than 7,500 cells and has cut network tuning from weeks to hours.
The GSMA's report on agentic networks and 6G is a roadmap to a new OSI stack that breaks from the old framework.
Operators are training AI models on real network data and testing changes in digital twins before they touch the live network.
General-purpose language models do not understand the dynamics of the network. The AI models for telcos have to be grounded in how the network actually behaves.