Laura Mackey

@laurasmackey

Global head of Analysts & Influencer Relations at @Five9. Former #HPE. Proud wife, mom and Texan. Huge college football fan. #GigEm Tweets are mine.

Frisco, TX Joined May 2009

1.6K Following 1.8K Followers 7.1K Posts

Latest posts 5

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Laura Mackey @laurasmackey Jun 29, 2021

We hear you… and we are now CX Nation! Everyone is invited! Our mission is to unite a diverse group of thinkers and innovators whose ideas collectively define and drive the cloud contact center and customer experience domains. #CXNation #CCaaS #CX

Laura Mackey @laurasmackey Dec 17, 2025

Thank you, Sheila, for helping us share our exciting news! We are thrilled to welcome Amit as the newest Five9er. #CXNation

Sheila McGee-Smith @McGeeSmith Dec 17, 2025

BREAKING: @Five9 Announces New CEO. Most recently of @Nintex, Amit Mathradas has a proven record in incorporating #AI into platforms. More on @nojitter @MandyKnotts @laurasmackey @CCaaS #CX

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Laura Mackey @laurasmackey Oct 31, 2025

A true CX Maven!! @lizkmiller #CXNation

Liz Miller @lizkmiller Oct 31, 2025

What a great Halloween surprise but to receive my ultimate superhero costume... the #CX Maven. Thanks to @Five9 and the always amazing superhero @laurasmackey for the smile.

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Laura Mackey @laurasmackey Sep 10, 2025

So proud of our Five9 team! Congrats!!

Five9 Verified account @Five9 Sep 10, 2025

Five9 recognized as a Leader for the 8th time in the 2025 @Gartner Magic Quadrant™ for Contact Center as a Service.

Get your copy here: bit.ly/3JZz0QO

#TheNewCX #GartnerMagicQuadrant

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Laura Mackey @laurasmackey Jun 9, 2025

✨ Save the Date! ✨ Join us at the #Five9CXSummit 2025 in Nashville from November 17-19. This year, expect more than just great conversations—expect transformation. Sign up for updates.
#TheNewCX #CustomerExperience #AI @Five9 bit.ly/4klTSyZ?blaid=…