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Jennifer Smith
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Cofounder and CEO @ScribeHow. Here to make AI agents work and help companies own their specialized intelligence.
Alum @greylockvc @mckinsey @princeton
Alum @greylockvc @mckinsey @princeton
361 Following 1K Followers 306 Posts
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"The strategic question... is shifting from whether a company can build AI to what others cannot build without access to its unique data or capabilities."
Artificial intelligence is becoming easier for companies to access — but when competitors can also use many of the same foundation models and AI agents, simply adopting AI won’t necessarily set an organization apart.View quoted post on X
mitsloan.mit.edu/ideas-made-to-…
An AI assistant that learns to mimic an employee will learn their bad habits too.
You can’t know which habits are worth copying until you look across everyone doing the same work and see what actually led to good outcomes.
You can’t know which habits are worth copying until you look across everyone doing the same work and see what actually led to good outcomes.
When I talk to leaders about bringing AI to their company, they always ask about which model is best. Wrong question. It changes quickly and everyone’s going to converge on whichever one’s best anyway. It's not where you get an advantage.
People should be asking what their company owns that nobody else will be able to rent.
People should be asking what their company owns that nobody else will be able to rent.
An AI agent is like a smart new hire who’s only allowed to learn how to do their job by reading the company wiki.
They'll understand the basics of how things work. But the way work actually happens lives in exceptions, workarounds, and judgment calls that almost never get written down.
Models know a lot about how companies operate in general, but they don’t know how yours works.
If you’re rolling out agents, that’s where I’d put effort first.
They'll understand the basics of how things work. But the way work actually happens lives in exceptions, workarounds, and judgment calls that almost never get written down.
Models know a lot about how companies operate in general, but they don’t know how yours works.
If you’re rolling out agents, that’s where I’d put effort first.
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