rrosin

@rrosin

Chief Innovation Officer at Penn Medicine working to improve health care delivery. Senior Fellow, Leonard Davis Institute. Optimist. @PM_Innovation

Philadelphia healthcareinnovation.upenn.edu Joined April 2008

421 Following 776 Followers 331 Posts

Latest posts 5

rrosin @rrosin Jul 25

@verizonfios your shockingly bad service and an automated agent design that fundementally doesn't work has finally convinced me to switch. Gave you so many chances to fix the problem. Will have to write this one up as a case study in how bad customer support can get.

rrosin @rrosin Jan 14

@VerizonSupport cannot get through to any customer service and need immediate support. None of the phones on my account are getting service even though they’re all in strong signal areas. Need help ASAP

rrosin @rrosin Aug 8, 2023

Shorthand can shortchange care. This was a fun one to write with @76Dalton. Do you see any LMNO problems in #healthcare? @PennMedicine @PM_Innovation statnews.com/2023/08/08/lmn…

www.statnews.com Health care has an 'LMNO' problem Once you recognize your first "LMNO" problem, you see them all over medicine.

rrosin @rrosin Aug 8, 2023

In medicine, shorthand can shortchange care. This was a fun one to write. Do you see any LMNO problems in #healthcare? ⁦@PennMedicine⁩ ⁦@PM_Innovation⁩ statnews.com/2023/08/08/lmn…

www.statnews.com Health care has an 'LMNO' problem Once you recognize your first "LMNO" problem, you see them all over medicine.

rrosin @rrosin Jul 22, 2023

Congratulations @DavidFajgenbaum on a well deserved promotion @PennMedicine! We’re lucky to have you and to be inspired by you!!!

David Fajgenbaum, MD Verified account @DavidFajgenbaum Jul 20, 2023

Feeling very thankful for all of the amazing people who have supported our work over the years! Grateful for @PennMedicine @Penn ‘s support of me and our mission to @CureCastleman and unlock @EveryCure! #chasingmycure
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